Business Spotlight: Coyote Impressions Offers Broad Range of Gifts

Welcome to our Business Spotlight feature, where we highlight Arlington businesses. All businesses are listed in our Arlington Patch Places (i.e., directory listings).

Today we take a look at , the directory listing recently  by owners .

Coyote Impressions is a broad-range gift store selling jewelry, accessories and more for all ages. Last Thanksgiving weekend, Carol and Robin .

Back then, Carol Pollack said there is a simple explanation for how she managed to keep her business in Arlington Center open for all these years: communication.

“The key thing is to listen to your customers and watch what their buying patterns are,” Carol Pollack . “People tell us what they like, what they don’t like and what they want to see.”

In 2010, the store went through a four-month hiatus when rent became too expensive at their previous location down the street on Massachusetts Avenue. They reopened April 2010, with an additional 400 square feet and plenty of ideas for the new space.

Coyote Impressions first opened in 1994, after the Carol and Robin Pollack returned from a trip to the American Southwest. At the time, Carol worked a corporate job while Robin was a nanny and pre-school teacher.

During their year-long trip, the Pollacks developed a passion for Native American jewelry and crafts, and they soon started selling at craft fairs and colleges where they could set up a table to sell their goods.

Seventeen years later, Carol Pollack said the business continues to build though it’s a difficult market for retailers.

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Want to be listed in our Business Spotlight series? Simply claim your directory listing or send a note to arlington@patch.com.